Return Policy

Thanks for shopping with Herin!

If you aren’t fully satisfied with your purchase, we’re here to help.


You have 72 Hours to return an item from the date you received it.

To be eligible for return, your item must be unused, and in the same condition in which you received it. Your item must be in its original packaging.

Your item must also have the receipt or proof of purchase.

Refunds (Store Credit)

Once we receive your item, we will inspect it and notify you that we have received your returned item(s). We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will immediately provide you with store credit of equivalent amount to your Herin Account.

Exchange (Teams & Conditions)

We will process the exchange once we received the product back at the warehouse.

We will provide 1 attempt for exchange of any product.
In case the product in under no exchange no return policy (sale item), then no exchange will provide.
If you exchange a product and decide to buy another product which is less in price, then in that case the balance money will be credited to your HERIN wallet credits that can be used on the website in future regardless of the mode of payment.

Contact Us

You have any questions on how to return your item to us, contact us at